Agencies & Consultancies

Training for agencies at all skill levels

  • Account management
  • New business
  • Confidence
  • Productivity
  • Writing
  • Motivating teams

In-House Comms

Training for in-house communications professionals

  • Best practice
  • Demonstrating value
  • Brand recognition
  • Confidence & Credibility
  • Media training

Kickstart Your PR!

Two-day intensive public relations workshop

  • Capturing media attention
  • Brand recognition
  • Engaging content
  • Supporting sales and marketing

Big Fish Balance

Mental health and wellness for communications professionals

  • Beating Burnout
  • mindfulness
  • Work-Life Balance
  • Mental Health in the Workplace

Kickstart Your PR!

Two-day intensive public relations workshop

  • Capturing media attention
  • Brand recognition
  • Engaging content
  • Supporting sales and marketing

Improving Personal Communication Skills

Make good working relationships great

in
the
office
talented
experience
0.5
Half Day
Max. Delegates

Training Overview

Feel comfortable talking to just about anyone, form relationships with people you think you have nothing in common with, build rapport with people more easily and diffuse difficult situations before they become major issues.

Excellent verbal communication skills are one of the most important attributes a PR practitioner can possess. This highly interactive course uses a wide range of exercises and techniques to help you build strong relationships where everyone feels valued and important, and where you get others to co-operate more often so that you're all working towards the same goals.

How will I benefit?

When personal communication works well, you not only understand others better you are also understood by others more easily. You feel less stressed, more capable and more confident in your own abilities.

You'll start to recognise the different 'preferred communication styles' so you can adapt your natural style to achieve the best results for all parties.

You'll be given the chance to try out a number of different communication techniques during the course so you can put them into practice immediately. You'll also be able to tailor the different exercises to suit your specific problem areas. Delegates leave the course saying that they understand themselves and their actions better, enabling them to make changes that improve results at work.

What will I learn?

  • Barriers to communication
  • The qualities of the good communicator
  • How to build and maintain rapport
  • 'Active listening' and better listening skills
  • The importance of non-verbal communication
  • Adapting your body language and voice to different situations
  • How to meet, greet and make a good first impression
  • How to get your message across in meetings
  • The four common personality modes and how to work with them
  • How to modify your behaviour to achieve favourable outcomes
  • How to give and receive feedback

Who should attend?

This course is for any communications professional who works with a number of senior stakeholders, colleagues, suppliers and journalists; anyone who sometimes has difficulty getting people to co-operate.

What else do I need to know?

This is course involves lots of interactivity and insight into yourself and the people you work with.

Sounds good! How do I book?

Training Courses for In-House Communications Professionals

show all

All of our training courses for in-house comms professionals

talented with audiences

Be credible and effective when presenting and persuading

talented in the office

Manage time, people and campaigns with ease

talented with the media

Writing and pitching stories that get noticed

bigfish balance

Wellness Programmes for PR and Comms Professionals
Advanced Presentation Training
with Audiences

Become a captivating and effective presenter

More

Awareness of First Aid for Mental Health
Big Fish Balance

FAA Level 1 Award, Regulated Qualifications Framework

More

Beating Burnout
Big Fish Balance

Stop stress from dragging you down

More

Becoming a Manager
in the Office

Incorporate great management techniques into your daily life

More

Confidence and Assertiveness
in the Office

Say what you mean, professionally and directly

More

Creating Work-Life Balance
Big Fish Balance

Don't choose between your career and your life: have both

More

Crisis Communications
with Audiences

Where do you start when it all goes wrong?

More

First Aid for Mental Health
Big Fish Balance

FAA Level 2 Award, Regulated Qualifications Framework

More

Grammar Crammer
in the Office

Grammatical errors and how to avoid them

More

Improving Personal Communication Skills
in the Office

Make good working relationships great

More

Getting Buy-In
with Audiences

Influencing and Persuading

More

Internal Communications Training
in the Office

On demand courses for internal comms professionals

More

Management and Leadership Training
in the Office

Get the best out of your team

More

Mastering the Art of Writing
in the Office

How to write almost anything

More

Menopause in the Workplace
Big Fish Balance

How it can affect us, our work, and what to do about it

More

Mental Health in the Workplace
Big Fish Balance

Cultivate good mental health

More

Mental Health for Managers
Big Fish Balance

Create greater mental wellbeing in your team

More

Mindfulness in the Workplace
Big Fish Balance

Keeping your focus in times of chaos

More

Neurodivergence Awareness in the Workplace
Big Fish Balance

Embrace Neurodivergence for a More Inclusive Workplace

More

Neurodivergence for Managers
Big Fish Balance

Unlock the Potential of Neurodivergent Team Members

More

Overcoming Imposter Syndrome
Big Fish Balance

Equip yourself with the tools to build more confidence

More

Practical Creativity
in the Office

Power up your ideas and boost your inventiveness

More

Presentation Training for In-House Comms
with Audiences

Make every presentation more engaging and effective

More

Editing and Proofreading Other People's Writing
in the Office

The seven steps to successful editing

More

Refresh your press release writing skills
with the Media

Be more successful at getting your stories published

More

Selling In Stories to the Media
with the Media

Get more of your stories published

More

Social Superstars
With the Media

How to Make Social Media Communications Shine

More

Supercharge Your Writing
with the Media

Take your writing to a higher level

More

Supervising First Aid for Mental Health
Big Fish Balance

FAA Level 3 Award, Regulated Qualifications Framework

More

Time Management
in the Office

Manage your workload and get tasks completed on time

More

Writing compelling content for the media
with the Media

Make your writing effective, engaging and shareable

More

Writing effective news releases
with the Media

Get more stories published

More

Help! I've Been Asked to Write a Blog
with the Media

The complete guide to online writing

More

Neurodivergence for Managers
Big Fish Balance

Unlock the Potential of Neurodivergent Team Members

More

Neurodivergence Awareness in the Workplace
Big Fish Balance

Embrace Neurodivergence for a More Inclusive Workplace

More