Agencies & Consultancies

Training for agencies at all skill levels

  • Account management
  • New business
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  • Motivating teams

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Training for in-house communications professionals

  • Best practice
  • Demonstrating value
  • Brand recognition
  • Confidence & Credibility
  • Media training

Kickstart Your PR!

Two-day intensive public relations workshop

  • Capturing media attention
  • Brand recognition
  • Engaging content
  • Supporting sales and marketing

Big Fish Balance

Mental health and wellness for communications professionals

  • Beating Burnout
  • mindfulness
  • Work-Life Balance
  • Mental Health in the Workplace

Kickstart Your PR!

Two-day intensive public relations workshop

  • Capturing media attention
  • Brand recognition
  • Engaging content
  • Supporting sales and marketing

Assertiveness Training for Consultants

Say what you mean, professionally and directly

in
the
office
talented
experience
0.5
Half Day
Max. Delegates

Training Overview

Become more effective at work by building confidence and credibility in the way you deal with people.

Replace "I wish I had said something" with "I'm glad I got that sorted out".

Even experienced account handlers can encounter a situation or person who undermines their performance. Rather than becoming passive or aggressive, allow your natural skills to shine by understanding how to remain professional, responsive and assertive no matter what situation you come up against.

How will I benefit?

After the course you'll be able to isolate exactly what stops you being assertive in tricky circumstances and know how to prepare in advance so that you get better outcomes.

You will feel more confident when dealing with your clients, managers and peers because you'll understand what's happening when the communication goes off track and you'll have the tools for getting it right.

You will learn how and when to say 'no' without compromising on client service or feeling guilty. Saying what you mean, professionally and directly, will start to become second nature, freeing you from anxiety and enabling you to focus on results and successful working relationships.

What will I learn?

Insight

Insights into your current behaviour

Bring Out the Best

How to get the best out of other people

Confidence

Techniques for appearing more confident

Assert

How to say what you mean and still be a nice person!

Boundaries

How to say 'no' without feeling guilty

Techniques

Assertiveness techniques and how to use them

Tackle Manipulation

How to recognise and tackle manipulative behaviour

Who should attend?

This course is for account managers, executives and directors who want to learn an alternative to aggressive or submissive behaviour. This course has been as useful to partners in large agencies who've needed to 'tone down' their communication style as it has been to account execs who've been told they need to 'push back' more.

What else do I need to know?

You'll benefit from a small group so that you have ample opportunity to discuss real-life situations and practise new techniques.

How Big Fish Training Works

Got a team to train? Most courses are delivered direct either in person or via live video for groups of 6 - 12 people. These sessions are tailored to your specific needs. You just need to tell us what they are! Get in touch now for a friendly chat about what you need to achieve.

Want a course just for you? We run special sessions throughout the year and have a growing number of online courses. If you can't find what you need on the site, get in touch now and we can help.

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What delegates say about Assertiveness Training for Consultants for PR Professionals:

They loved it, and so did I. My team really took the advice on board and feel much more empowered. I saw some improvements straight after the training which is great. Thank you so much for making it happen.

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Sounds good! How do I book?

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