Mastering Emotional Intelligence for Managers
To enhance workplace relationships
Training Overview
Emotional intelligence (also known as emotional quotient or EQ) is the understanding of how to use and manage your own emotions in positive ways to communicate effectively, empathise with others, overcome challenges, defuse conflict and relieve stress. By understanding your EQ and learning about the signs in others, you can positively transform how you think, feel, engage with, influence and inspire others.
Implementing the EQ techniques we cover in the course will help boost your leadership abilities, increase your team's performance, improve decision making and build effective workplace relationships. This will help you reduce sources of stress, providing you with an enhanced sense of well-being.
How will I benefit?
The course will take you through three key areas of EQ – discovering what they are and how to use them effectively in person or working remotely:
- Self-awareness - harness your EQ to improve your personal communications skills and sense of wellbeing
- Social awareness - understand why people tend to behave the way they do and how to get the best from them
- Self-management - decide how to respond before you act – controlling and redirecting undesirable behaviours
What will I learn?
Understanding Emotions
Understand what stress is and why it affects us both positively and negatively
Identify Triggers
What resilience is and isn't
Building Resilience
Tips and techniques to build resilience
Shift Your Mindset
Developing a growth mindset
Regulate Emotions
How to manage and reduce difficult emotions such as anxiety
Unlock Personal Strengths
Discover and use the innate resilience you already possess
Who Should Attend?
This training is ideal for anyone looking to enhance their resilience and well-being.
Who should attend?
Anyone seeking to enhance their emotional intelligence and communication skills.
How Big Fish Training Works
Got a team to train? Most courses are delivered direct either in person or via live video for groups of 6 - 12 people. These sessions are tailored to your specific needs. You just need to tell us what they are! Get in touch now for a friendly chat about what you need to achieve.
Want a course just for you? We run special sessions throughout the year and have a growing number of online courses. If you can't find what you need on the site, get in touch now and we can help.
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What delegates say about Mastering Emotional Intelligence for Managers:
Lou has structured and delivered the course with great real life examples, visuals and group discussions! The course was not boring at all as Lou has a really great sense of humour!
Sounds good! How do I book?
- Call Emma: 0118 958 7095
- Email: info@bigfishtraining.com
- Contact us: using the form below
